Windows "Not Responding" messages

If you're seeing a Windows "Not Responding" message this doesn't necessarily mean that is an error and you should not normally end task that process.

For example, if you're importing from Excel product updates it could take a long while for ABM to import these new and updated products.

If you're concerned that there might be an issue, we recommend splitting a large Excel file into smaller segments and importing them separately. Alternatively, you might decide to import large files at the end of the day and don't log off your ABM session.

If a small file import fails or you receive an error, please contact Axsapt Support. The easiest way to log a call is to email support@axsapt.com.au with as much detail as possible including screen shots of the error.